5 MSP Trends in Technology for 2021

The ongoing evolution of cloud computing has open the IT market for further development possibilities in 2021. Managed service providers can anticipate a continuing pattern with emerging stages in AI and machine learning. Besides, cyber-security will have the first space when it comes to normalizing remote working.

Let us look at the five MSP trends in technology that will be impactful in the year 2021.

Cyber-security

The increase in the remote workforce is evident, owing to the pandemic situation. It may lead to the growth of cloud services and how it is important to secure the data. Employees have access to cloud-based tools and applications, which is important for convenient remote working. Keeping that in mind, it will be interesting to know how MSPs will serve their clients, focusing on cyber security efforts in 2021. One of the major solutions that one can brainstorm is to route traffic from cloud-based applications to a private cloud to monitor the applications effectively.

Cloud complexity

With the growing need for multi-cloud deployments across data centers and rising growth in private and public clouds, cloud companies are facing cost problems. With that said, MSPs service providers can expect cloud complexity, but it’s also an important opportunity to provide excellent services pertaining to IT operations and management. The remote working conditions have contributed to bigger challenge areas for MSPs to provide round the clock support to businesses.

AI and machine learning

Business visionaries can foresee a future in AI, machine learning, and smart applications, amidst building a solid data problem to combat the challenges of remote working. People may hesitate to take a plunge amidst the COVID-19 crisis, but it is essential to learn about the data and its utilization. Cloud is likely to move into a better environment as MSPs will look out for cloud-native services to boost the IT structure. How to tie the data together will be an interesting challenge for MSPs to deal with, to offer robust MSP support services to the client.

Speed deployment of technologies

Organizations have successfully adapted to faster decision making, given the remote working conditions amidst the pandemic. Here, an interesting thing to know is that the COVID crisis has influenced the technologies in demand. Businesses have to be more responsive from the IT point of view, and MSPs can look out for viable solutions to gain market strength.

VoIP Services

Given the ongoing pandemic situation, a business cannot rely on PBX systems to offer remote services. It is essential to look for voice over IP (VoIP) solutions. It also seems to be an untapped market with growth potential that MSPs can leverage to build business credibility. Cloud calling and VoIP will easily fit into the unified communications concept. Moreover, it will generate demand in 2021 as there is already a need for remote working technology to make processes efficient.

OffsiteNOC is a leading Managed service provider offering smart remote services, including server management and network integration. It aims at reducing costs and improving productivity to contribute to organizational growth.

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